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Employment Opportunities

International Products Support Manager

An International Products Support Manager is sought by a manufacturer in underground directional drilling industry located in Salt Lake City, Utah to perform following duties:

  • Manage project feasibility by analyzing technology, resource needs, or market demand;
  • Plan or direct the installation, testing, operation, maintenance, or repair of drilling products; 
  • Troubleshoot major products issues from China, Australia, and Russia with the engineering team; 
  • Confer with management, production, and marketing staff to discuss drilling product specifications, procedures, budget or bids;
  • Oversee technical activities in the product development cycle;
  • Communicate technical information and critical processes to the project team;
  • Present and explain proposals, reports, or findings to clients; Negotiate with clients to prepare product specifications;
  • Lead implementation of engineering standard practices to uphold the highest standards of safety, on time delivery, and quality of our products;
  • Review technical documents including drawings, manuals, and mechanical analysis reports;
  • Review technical aspects of sales orders, expenditures, materials and enforcing rules to assure compliance with specifications and customer requirements;
  • Develop and facilitate product training for both employees and customers to create a link between the technical aspects of our product and the business applications;
  • Provide mentor training and technical guidance to engineering stuff.

Minimum Requirements:

  • Bachelor’s degree in Mechanical Engineering or other closely related engineering major, and equivalent foreign degree acceptable;
  • 12 months’ experience in sales and marketing of machinery products;
  • Proficient in computer software such as AutoCAD and engineering drawings including metric and imperial units;
  • Excellent knowledge of complex mechanical and electrical components and related computer systems; 
  • Be familiar with the machinery market and business practice in Asia;
  • Excellent analytical and troubleshooting skills.